Privacy policy

HamroAlmari, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when using our website, mobile applications, and services.

1. Information We Collect

• Personal Information: When you create an account, place an order, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
• Usage Data: We may collect data on how you interact with our website or mobile apps, such as browsing patterns, device information, IP address, and app usage statistics.
• Cookies: We use cookies to enhance your experience on our website by remembering your preferences and gathering information about your browsing habits.

2. How We Use Your Information

We use your information for the following purposes:

• Order Processing: To process and deliver your purchases, including order confirmations, invoices, and shipment notifications.
• Customer Support: To respond to your inquiries, provide customer service, and resolve issues.
• Marketing: To send you promotional emails or notifications about new products, offers, and discounts (with your consent).
• Personalization: To tailor our website and app to your preferences, providing you with a more personalized shopping experience.
• Analytics: To analyze website and app usage, improve our services, and enhance our platform’s performance.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party companies that assist us in operating our website, mobile app, and payment processing.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect the safety and rights of HamroAlmari and its users.

4. Data Security

We take reasonable precautions to safeguard your personal information from unauthorized access, misuse, or disclosure. We use secure servers and encrypted payment gateways to protect your payment data.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information by logging into your account or contacting our customer support team.
• Opt-out of receiving marketing communications by unsubscribing from our emails or adjusting your app notification settings.

6. Third-Party Links

Our website or app may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies.

7. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant updates via email or app notifications.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

HamroAlmari Customer Support
Email: contact@hamroalamri.com
Phone: 9779814231420