Terms and conditions

Welcome to HamroAlmari! These Terms and Conditions outline the rules and regulations for the use of our website, mobile applications, and services. By accessing or using our platform, you agree to comply with these terms. Please read them carefully.

1. Acceptance of Terms

By using the HamroAlmari website or mobile app, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use our services.

2. Account Registration

• You must create an account to make a purchase or access certain features of our platform.
• You are responsible for maintaining the confidentiality of your account information, including your password.
• You agree to provide accurate and up-to-date information during the registration process.
• HamroAlmari reserves the right to suspend or terminate your account if any information is found to be inaccurate or fraudulent.

3. Purchases and Payments

• By placing an order, you agree to pay the price displayed at checkout, including any applicable taxes and shipping fees.
• Payments can be made via available payment methods, such as debit/credit cards, mobile wallets (eSewa, Khalti), or cash on delivery (COD).
• All sales are subject to availability, and HamroAlmari reserves the right to cancel orders for any reason, including stock issues or pricing errors.

4. Shipping and Delivery

• We aim to process and ship orders as quickly as possible. Estimated delivery times will be provided at checkout.
• Delivery times may vary depending on your location and other factors beyond our control.
• HamroAlmari is not responsible for delays caused by third-party couriers, customs, or other unforeseen circumstances.

5. Return and Refund Policy

At HamroAlmari, we strive to provide high-quality products and an excellent shopping experience. Please note that all sales are final, and we do not accept returns or provide refunds once a product has been sold.

• No Returns or Exchanges: Due to the nature of our business, we do not offer returns, refunds, or exchanges after a purchase is made.
• Product Inspection: We encourage all customers to carefully review their order and product details before completing their purchase.
• Exceptions: In the rare case of receiving a damaged or incorrect item, please contact our customer support within 24 hours of delivery, and we will address the issue.

6. Intellectual Property

• All content on the HamroAlmari website and mobile app, including text, images, logos, and designs, is the intellectual property of HamroAlmari and protected by copyright laws.
• You may not reproduce, distribute, or exploit any content from our platform without prior written permission from HamroAlmari.

7. Prohibited Conduct

By using HamroAlmari, you agree not to:

• Engage in any fraudulent, abusive, or illegal activities.
• Attempt to interfere with the platform’s functionality or security.
• Submit false or misleading information or impersonate others.

8. Limitation of Liability

• HamroAlmari will not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our platform or products.
• We are not responsible for any errors or inaccuracies in product descriptions, pricing, or availability.

9. Third-Party Links

Our website or app may include links to third-party websites or services. These links are provided for your convenience, and HamroAlmari is not responsible for the content, privacy practices, or terms of these external sites.

10. Modification of Terms

HamroAlmari reserves the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page, and continued use of our platform signifies your acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Nepal. Any disputes arising out of the use of HamroAlmari will be resolved under the jurisdiction of the courts of Nepal.

12. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

HamroAlmari Customer Support
Email: ontact@hamroalmari.com
Phone: 9779814231420